Plugin version 1.8.1 GPL licensed

TotalDesk Helpdesk Solution

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all suppo…

v1.8.1

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

HelpDesk Features

Ticket System

3 Differnt New Tickt Forms

Inbox Fetching

2 Roles: Agent & Reporter

My Tickets Page

Set default values for new tickets

Set own ticket Status

Set custom ticket Types

Set custom ticket Project / Systems

Attachment Support

Inform Agents in Notifications

HTML WYSIWIG Comment Form

Saved replies

Logging / History system

XLS export

Reporters & Agents can reply to Email

Ticket Overview (assigned to, status in colors)

Set Inbox Archieve Folder

Notifications

Email Notifications

Desktop Notifications

Slack Notifications

Notify when a ticket has been created

Notify when someone replied

Notify when a status has changed

Notify when an agent has ben assigned

Livechat

Start a chat with a new subject (new ticket)

Enter a chat with a given ticket ID

Send a message (new ticket) when no agent is online

Every chat conversation will be saved

Knowledge Base

Create a FAQ based on a ticket

Group FAQs into topics

Set custom Icons for Topics

Live search for FAQs

Track FAQ views

3 Built in widgets

Order FAQs by View / Popularity

2 Layouts (boxed, list)

Reports

Tickets By Agent

Tickets By Status

Tickets By Type

Tickets By System

Tickets By Year

Tickets By Month

Tickets By Year & Month

Integrations

WooCommerce

Envato

Slack

Well Documentented

Compatibility

WordPress 3.8.1+

PHP 5.4+

WPML Support

WooCommerce 3.1

What are nulled items, and why TotalDesk Helpdesk Solution here is the right choice?

All “nulled” means is that the item is preactivated and ready to be used the moment you install it. License notices, if any appear, can simply be ignored — they change nothing about how TotalDesk Helpdesk Solution runs. License keys are only ever required for support from the original author, which is of course not included here.

Every item advertised on our site is 100% safe. Each file is tested and verified by three separate anti-virus and anti-malware programs before it is ever listed, and re-checked on every new version we publish.

  • Preactivated on install — nothing to enter, nothing to configure
  • Original developer files, unmodified and complete
  • Scanned by three anti-virus and anti-malware tools
  • Distributed under the GPL, the licence WordPress itself uses

Get TotalDesk Helpdesk Solution now

Version 1.8.1, preactivated and ready to install.

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TotalDesk Helpdesk Solution
v1.8.1 · preactivated
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