Plugin version 1.8.1 GPL licensed
TotalDesk Helpdesk Solution
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all suppo…
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
HelpDesk Features
Ticket System
3 Differnt New Tickt Forms
Inbox Fetching
2 Roles: Agent & Reporter
My Tickets Page
Set default values for new tickets
Set own ticket Status
Set custom ticket Types
Set custom ticket Project / Systems
Attachment Support
Inform Agents in Notifications
HTML WYSIWIG Comment Form
Saved replies
Logging / History system
XLS export
Reporters & Agents can reply to Email
Ticket Overview (assigned to, status in colors)
Set Inbox Archieve Folder
Notifications
Email Notifications
Desktop Notifications
Slack Notifications
Notify when a ticket has been created
Notify when someone replied
Notify when a status has changed
Notify when an agent has ben assigned
Livechat
Start a chat with a new subject (new ticket)
Enter a chat with a given ticket ID
Send a message (new ticket) when no agent is online
Every chat conversation will be saved
Knowledge Base
Create a FAQ based on a ticket
Group FAQs into topics
Set custom Icons for Topics
Live search for FAQs
Track FAQ views
3 Built in widgets
Order FAQs by View / Popularity
2 Layouts (boxed, list)
Reports
Tickets By Agent
Tickets By Status
Tickets By Type
Tickets By System
Tickets By Year
Tickets By Month
Tickets By Year & Month
Integrations
WooCommerce
Envato
Slack
Well Documentented
Compatibility
WordPress 3.8.1+
PHP 5.4+
WPML Support
WooCommerce 3.1
What are nulled items, and why TotalDesk Helpdesk Solution here is the right choice?
All “nulled” means is that the item is preactivated and ready to be used the moment you install it. License notices, if any appear, can simply be ignored — they change nothing about how TotalDesk Helpdesk Solution runs. License keys are only ever required for support from the original author, which is of course not included here.
Every item advertised on our site is 100% safe. Each file is tested and verified by three separate anti-virus and anti-malware programs before it is ever listed, and re-checked on every new version we publish.
- Preactivated on install — nothing to enter, nothing to configure
- Original developer files, unmodified and complete
- Scanned by three anti-virus and anti-malware tools
- Distributed under the GPL, the licence WordPress itself uses
Get TotalDesk Helpdesk Solution now
Version 1.8.1, preactivated and ready to install.
